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How zona09 Handles Your Account Data

Your account information — login details, payment records from DANA, OVO, or GoPay, and session activity — stays within the systems we control.

DANA, OVO, GoPay transaction data handled securelyNo data sold to third partiesSSL-encrypted account sessionsYour right to access and update your dataAvailable where local law permits

Explore the Lobby Read FAQ

HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We use SSL encryption across every page of the site and for every API call your device makes when you log in, load the lobby, or initiate a payment. Account sessions time out after a period of inactivity, so leaving your phone unattended does not leave the account open. Two-factor verification is available for login and is worth enabling if you access your account from multiple devices.

Cookie Policy

We use session cookies to keep you logged in and functional cookies to remember your lobby state. No advertising cookies are placed without your acknowledgement during your first session.

Data Retention

Transaction records tied to DANA, OVO, and GoPay payments are kept for as long as your account is active and for a compliance period after closure. We do not keep data beyond what is operationally or legally required.

Third-Party Sharing

We share data only with the payment processors that handle your DANA, OVO, or GoPay transactions and with identity verification partners where account checks require it. No marketing data sharing.

Your Rights

You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion of your account and associated records. Requests are processed after identity confirmation through our live chat or email channel.

What Information We Hold and Why

zona09 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, contact address, and identity verification where required by our processes. Every deposit or withdrawal you make through DANA, OVO, or GoPay generates a transaction record that we keep

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for account integrity and fraud prevention. Your session data — device type, browser fingerprint, and login timestamps — is logged to help us detect unauthorised access and keep your account usable across your phone and any other device you switch to. We do not collect payment
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credentials like your e-wallet PIN or bank password; those stay between you and your payment provider. Cookies on our site track session state and preference data — for example, your last lobby view or preferred language setting — and are not used to build advertising profiles.
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If you connect from Semarang or Makassar or anywhere else in Indonesia, the same policy applies. Access to our platform is subject to local law and is available only in eligible regions. We review the data we hold periodically and remove records that are no longer
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needed for account operation or legal compliance.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Personal Data

If you want to review, correct, or delete the data we hold on your account, our support team can walk you through the request process. We handle data queries through the same channels we use for account help — live chat and email are the quickest routes. Most data access requests are resolved within a few business days once your account identity is confirmed.

Common Questions About Your Data on zona09

Here are the questions we get most often about how personal data works on this platform — covering what we store, how long we keep it, and what you can do if something needs to change.

We record transaction references and amounts for account history, but we never store your e-wallet PIN or payment app credentials. Those stay between you and your payment provider at all times.

Contact us via live chat or email from your registered address. Once we confirm your identity against the account, we will compile and share your data record within a few business days.

Yes. Submit a deletion request through live chat or email. We will close the account and remove personal data, retaining only what local law or compliance obligations require us to keep for a set period.

We use session and functional cookies to keep your lobby state and login active. Non-essential cookies can be declined on your first visit. Turning off functional cookies may affect how the site remembers your settings between sessions.

No. We do not sell or share your personal data with advertisers. Data flows only to payment processors for DANA, OVO, or GoPay transactions and to identity verification partners where account checks are required.

Records are kept while your account is active and for a compliance retention period after you close it. We review stored data periodically and do not hold records longer than operationally or legally necessary.

How zona09 Handles Your Account Data

Data Handling, Cookies, and Account Security

Cookie Policy

Data Retention

Third-Party Sharing

Your Rights

Reach Us About Your Personal Data

Common Questions About Your Data on zona09

01 Does zona09 store my DANA, OVO, or GoPay payment details?

02 How do I get a copy of the data zona09 holds about me?

03 Can I ask zona09 to delete my account and personal data?

04 What cookies does zona09 use and can I turn them off?

05 Does zona09 share my data with advertisers or other platforms?

06 How long does zona09 keep my transaction and account records?

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